Privacy policy

Privacy Policy – HelloHomie 

Effective Date: 01.08.2025
Website: hellohomie.org
Business Name: HelloHomie

At HelloHomie, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services, in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, phone number, shipping and billing address

  • Order Information: items purchased, payment method (we do not store card details), and transaction data

  • Technical Data: IP address, browser type, device type, operating system, and website usage

  • Marketing Preferences: email opt-ins, communication preferences

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your order or inquiries

  • To improve our website, products, and customer service

  • To send you marketing emails (only if you have given consent)

  • To detect and prevent fraud or misuse of our site

3. Sharing Your Information

We never sell your personal data.

We may share your data with trusted third parties such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners and suppliers (e.g., dropshipping partners for fulfilment)

  • Marketing platforms (e.g., email services – only if consent is given)

  • Legal or governmental authorities, if required by law

All third parties are required to handle your data in accordance with UK GDPR.

4. How We Store & Protect Your Data

We use secure servers and industry-standard safeguards (SSL encryption, access controls, etc.) to protect your personal data.

We retain your data only as long as necessary for the purposes it was collected or as required by law (e.g., for tax or accounting).

5. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (right to be forgotten)

  • Object to or restrict how we process your data

  • Withdraw your consent at any time (for marketing or other purposes)

To exercise these rights, contact us at:  hellohomie@myyahoo.com

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site and allow us to offer personalized content.

You can manage your cookie preferences through your browser settings. For more info, see our Cookie Policy (available separately).

7. Marketing Communications

We only send marketing emails if you’ve opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. International Data Transfers

If we transfer your data outside the UK (e.g., to a supplier), we ensure adequate protection measures are in place, such as Standard Contractual Clauses or equivalent safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website indicates your acceptance of any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: hellohomie@myyahoo.com
Business Name: HelloHomie
Website: hellohomie.org